Ocoya and Upwork’s partnership gives you streamlined access to pro services and all-in-one solutions to easily tackle your most pressing business needs with quality work delivered by proven professionals in a secure project portal. Leverage full-service projects to help you maximize efficiency, fast-track optimization, and speed up project timelines through pro-driven execution.
How it works
Step 1: Pick your desired package
Step 2: Order and pay for your package
Step 3: Wait for an email from Upwork (up to 1 - 2h)
Step 4: Click email link to chat with your pro
Step 5: Track your orders and progress
Once a project is purchased:
Look for an email from Upwork: It contains a link to your personal project portal, a secure environment where you can chat with Upwork, share files, and track your project status.
Share your project information: The first time you access your project portal, a chatbot will gather initial information specific to your project.
Get connected with a pro: Once you share your project information, Upwork will select a pro to perform the work and add them to your project portal within one business day.
Work gets done: Upwork and the pro will confirm your project's details and get to work.
A dedicated professional services team at Upwork stays engaged throughout the project and conducts a quality review customized to your project to ensure the deliverables align with your project’s specifications.
Work gets delivered: Final deliverables are shared in the project portal within the timeframe stated in the project details. If revisions are included in the project terms, Upwork works with you on your revision needs.
That’s it! Once you accept the final deliverables, your project is complete.
Packages
Starter Package - $199
A social media professional will design and oversee your social media posts for a week.
What’s Included:
Duration (days): 7
Number of posts: 7
Content calendar
Visual Assets
Content Diversity
Copywriting
Hashtag Strategy
Standard Package - $599
A social media manager will help you craft a more engaging social media strategy.
What’s Included:
Duration (days): 30
Number of posts: 30
Content calendar
Visual Assets
Content Diversity
Copywriting
Hashtag Strategy
Engagement Strategy
User FAQs
What is Upwork?
Upwork is the world’s work marketplace that connects businesses with independent talent from across the globe. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.
What’s the benefit of purchasing a project delivered by an Upwork pro?
Our solution is an all-in-one experience, helping you get your work done quickly and efficiently. There’s no need to spend time creating and posting a job, searching for talent, or overseeing each step of the project. Each project includes:
Clearly defined scope, deliverables, and timeline.
High-quality work completed by pre-vetted pros.
A safe and secure personal project portal where you can chat with Upwork, share files, and track your project status.
A professional services team at Upwork that stays engaged throughout the project to ensure quality and progress.
Work output, guaranteed by Upwork, that is delivered on time and meets your project specifications.
How do you ensure the quality of the work and/or the pro?
Upwork follows a thorough process to assess talent. Additionally, a dedicated professional services team stays engaged throughout the project, making sure your project progresses smoothly and conducting a customized quality review process to ensure final deliverables align with your project’s specifications.
Is the project customized to my business’s needs?
Yes, we take care to gather the necessary information to ensure the work is tailored to your business needs.
Can I make changes such as add deliverables or extend the length of time for a service?
At this time, we do not give the option to add or modify the project details. The projects are pre-scoped and priced accordingly.
How does Upwork keep my personal and business information secure and private?
Upwork keeps users' personal information and data safe with robust system-level measures that meet stringent privacy and security certifications. These include encrypting all data using Hypertext Transfer Protocol Secure, scanning messages and attachments for malware, and meeting privacy and security industry certifications, including SOC2 Type 2, PCI, DSS, ISO 27001, and ISO 27018.
Upwork has established robust Trust and Safety policies to ensure the safety and security of all our users. Find more information about Trust and Safety at Upwork at our Trust and Safety Hub.
Can I request revisions once I receive the work?
If the scope of your project includes revisions, you will see an option to request revisions once the work is delivered. You can confirm your product details at any time in your project portal, or by visiting the project information page.
My question isn’t answered here, how do I contact Upwork?
If you have purchased a project and the project is in progress, you can chat with Upwork in your project portal. If you do not have access to a project portal, you can send a message to proservices-support@upwork.com.