Skip to main content

How to request data deletion

At Ocoya, we take your privacy seriously. If you'd like to request deletion of your personal data, please follow these easy steps.

Joe Sutcliffe avatar
Written by Joe Sutcliffe
Updated over 3 weeks ago

Step 1: Submit Your Request

Send an email to our support team at support@ocoya.com with the subject line clearly stating "Data Deletion Request - [Your Account Email]".

Example:

Subject: Data Deletion Request - john.doe@example.com

Be sure to include your account details in the email body to help us quickly process your request.

Alternatively, you can initiate your request through our live chat, available on our website.

Step 2: Confirmation

Our support team will respond to confirm receipt of your request and may verify your identity to ensure the security of your data.

Step 3: Data Deletion

Once confirmed, your data will be promptly deleted from our systems. You'll receive a final confirmation once your request has been successfully completed.

For any additional assistance, please contact support@ocoya.com or speak with our team through live chat.

Did this answer your question?